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I help organizations understand their people, strengthen their teams, and build systems that support meaningful growth.

For nearly 15 years, I've worked at the intersection of industrial-organizational psychology, organizational development, and operations, supporting more than 60 organizations globally across education, for-profit businesses, and nonprofits.

My specialty is understanding how people think, work, and respond to change, then translating those insights into practical strategies that improve organizational performance.

Where I've Made an Impact:

• Organizational Growth: Supported 167% workforce growth, helping an organization scale through talent development, leadership pathways, and operational improvements.

• Mergers & Cultural Integration: Supported 14 acquisitions, helping teams navigate transitions, integrate different workplace cultures, and align people, processes, and organizational goals.

• Retention & Organizational Effectiveness: Led customer success operations that achieved a 98% renewal rate through relationship management, proactive problem-solving, and improved processes.

• Leadership & Team Development: Built learning programs, coached leaders, mediated workplace challenges, and helped individuals recognize and apply their strengths.

• Technology & Systems Improvement: Developed automated workflows, implemented operational systems, and created training programs to improve efficiency, collaboration, and adaptability.

My Work Focuses on Three Areas:

Education: Helping students recognize their strengths, explore career possibilities, build confidence, and develop critical thinking skills. I also focus on preparing students to navigate emerging technologies, including AI, with curiosity, responsibility, and an understanding of digital safety.

For-Profit & Nonprofit Organizations: Supporting leadership development, organizational effectiveness, change management, team collaboration, and operational improvement. I help organizations connect people, processes, and technology to create sustainable growth and stronger workplace cultures.

Mergers, Acquisitions & Organizational Integration: Bringing together different people, cultures, processes, and systems. My focus is on reducing friction, preserving institutional knowledge, developing talent, and helping teams establish a shared direction during periods of change.

My Approach

My work is rooted in perspective. People bring different experiences, motivations, abilities, and ways of thinking to the same situation. Understanding those differences can improve communication, reduce conflict, strengthen collaboration, and lead to better organizational decisions.

This becomes especially important when implementing new systems, introducing AI and automation, or navigating organizational change. Even the most advanced technology is only as effective as the people expected to use it.

I bring together psychological insight, consulting experience, and operational leadership to help organizations understand not only what needs to change, but how to bring people along through that change.

My goal is simple: Help people recognize where they contribute, help teams understand one another, and help organizations build systems that allow everyone to do their best work.

Because at the end of the day, people matter. And the strongest organizations are built with that understanding.

Margo Howells